{"id":3373,"date":"2026-03-12T21:19:50","date_gmt":"2026-03-12T21:19:50","guid":{"rendered":"https:\/\/ultimatemedia237.com\/?p=3373"},"modified":"2026-03-13T07:31:31","modified_gmt":"2026-03-13T07:31:31","slug":"opic-sw-2025-report-citizens-praise-councils-but-slam-garbage-management-and-public-toilet-shortages","status":"publish","type":"post","link":"https:\/\/ultimatemedia237.com\/index.php\/2026\/03\/12\/opic-sw-2025-report-citizens-praise-councils-but-slam-garbage-management-and-public-toilet-shortages\/","title":{"rendered":"OPIC SW 2025 Report:  Citizens Praise Councils but Slam Garbage Management and Public Toilet Shortages"},"content":{"rendered":"<p>The Office of the Public Independent Conciliator, OPIC,\u00a0 South West Region, has released its 2025 report with citizens expressing mixed feelings in Councils\u2019 performances in the Region.<\/p>\n<p>The 2025 report was released on March 11, 2026 at the OPIC\u2019s office in Buea, in a meeting presided by the South West Independent Conciliator, Telelen Dorothy.<\/p>\n<figure id=\"attachment_3375\" aria-describedby=\"caption-attachment-3375\" style=\"width: 1024px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-3375\" src=\"http:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-1024x681.jpg\" alt=\"\" width=\"1024\" height=\"681\" srcset=\"https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-1024x681.jpg 1024w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-300x199.jpg 300w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-768x510.jpg 768w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-1536x1021.jpg 1536w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-330x220.jpg 330w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-420x280.jpg 420w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-615x410.jpg 615w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-860x572.jpg 860w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-760x505.jpg 760w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444-150x100.jpg 150w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0197_edit_47877759086444.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-3375\" class=\"wp-caption-text\">Telelen Dorothy, South West Independent Conciliator<\/figcaption><\/figure>\n<p>The 128 page report highlights both positive and negative aspects of council performance, with citizens expressing satisfaction in areas like civil status documents and commercial space allocation, but disappointment in garbage management and public toilet provision.<\/p>\n<p>The report reveals that over 60% (percent) of respondents consider garbage management a weak area, with the situation worsening in 2025. \u201cThe disposal or management of garbage and urban waste is one of the weakest areas of performance for most local collectivities,\u201d the report notes. Citizens also expressed concerns over hygiene and sanitation in markets.<\/p>\n<figure id=\"attachment_3376\" aria-describedby=\"caption-attachment-3376\" style=\"width: 1024px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-3376\" src=\"http:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-1024x443.jpg\" alt=\"\" width=\"1024\" height=\"443\" srcset=\"https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-1024x443.jpg 1024w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-300x130.jpg 300w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-768x332.jpg 768w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-1536x664.jpg 1536w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-2048x886.jpg 2048w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-860x372.jpg 860w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-760x329.jpg 760w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02811_edit_48505891523848-150x65.jpg 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-3376\" class=\"wp-caption-text\">Stakeholders Pose at the End of the Meeting<\/figcaption><\/figure>\n<p>On the other hand, over 70% of citizens view council performance as satisfactory in areas like civil status documents, commercial space allocation, and building permits. However, some citizens deplore malpractices in these areas.<\/p>\n<p>The report attributes disparities in council performance to factors like insecurity, inaccessibility, and inadequate financial resources. Councils in Fako Division and urban areas performed better, while those in peripheral areas struggled.<\/p>\n<p><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-3377\" src=\"http:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-1024x768.jpg 1024w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-300x225.jpg 300w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-768x576.jpg 768w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-1536x1152.jpg 1536w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-2048x1536.jpg 2048w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-500x375.jpg 500w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-860x645.jpg 860w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-760x570.jpg 760w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0198-150x113.jpg 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>The 2025 report also notes a shift in citizen attitude, with more overt expressions of concern following the October Presidential elections. \u201cThe general atmosphere prior to and after the said elections saw the emergence of more overt or relatively aggressive forms of expression of preoccupations,\u201d the report states.<\/p>\n<p>The Public Independent Conciliator\u2019s report provides insights into citizen concerns, highlighting areas for improvement in local council performance. As the region moves forward, addressing these concerns will be crucial to strengthening relations between citizens and their local governments.<\/p>\n<p>The report\u2019s findings are based on a survey of 2,928 respondents across the South-West Region, with a 96% response rate. The data provides a comprehensive overview of citizen perceptions, informing efforts to improve local governance and service delivery.<\/p>\n<p><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-3379\" src=\"http:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-1024x768.jpg 1024w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-300x225.jpg 300w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-768x576.jpg 768w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-1536x1152.jpg 1536w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-2048x1536.jpg 2048w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-500x375.jpg 500w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-860x645.jpg 860w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-760x570.jpg 760w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260311-WA02821-150x113.jpg 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Earlier in her welcome address, the Conciliator lamented on the poor follow up of some projects by the regional assembly and the refusal of some councils like Akwaya Council to receive her office.\u00a0 She however promises to be there.<\/p>\n<p>Telelen promised to strengthen collaboration with the media, the civil society and other stakeholders to ensure\u00a0 good governance between the local councils and the population.<\/p>\n<p>\u201cThe South West is no more a red zone. All mayors should return to their various work stations and get to effective work. This is a guarantee to peace. Development can only come if we give peace a chance.\u201d She added.<\/p>\n<p>The Regional Delegate of Decentralization and Local Development, Teddy Ngeck Agbor suggested that to ensure good and sustainable management practices, some strategies like clean quater competition should be organized by quarter heads. He \u00a0said local committees should be created to repair public taps.<\/p>\n<p><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-3378\" src=\"http:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-1024x768.jpg 1024w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-300x225.jpg 300w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-768x576.jpg 768w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-1536x1152.jpg 1536w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-2048x1536.jpg 2048w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-500x375.jpg 500w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-860x645.jpg 860w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-760x570.jpg 760w, https:\/\/ultimatemedia237.com\/wp-content\/uploads\/2026\/03\/IMG-20260312-WA0194-150x113.jpg 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Also present at the meeting were civil society actors, representative of the\u00a0 mayor of the Limbe I Council, and other stakeholders.<\/p>\n<p><strong>By Hannah\u00a0 Bissong<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Office of the Public Independent Conciliator, OPIC,\u00a0 South West Region, has released its 2025 report with citizens expressing mixed feelings in Councils\u2019 performances in the Region. The 2025 report was released on March 11, 2026 at the OPIC\u2019s office in Buea, in a meeting presided by the South West Independent Conciliator, Telelen Dorothy. The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3374,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"content-type":"","wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","footnotes":""},"categories":[231,243],"tags":[53,234,229,235,233],"tmauthors":[230],"ppma_author":[41],"class_list":{"0":"post-3373","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-administration","8":"category-economy","9":"tag-featured","10":"tag-featuredtopnews","11":"tag-just-in","12":"tag-top-news","13":"tag-top-story"},"authors":[{"term_id":41,"user_id":1,"is_guest":0,"slug":"ultimatemedia237","display_name":"ultimatemedia237","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/b7d87f042f14e568e0a29ba4e53364ee6d249ebf0aa2c123a5d804dfbe97a800?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/posts\/3373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/comments?post=3373"}],"version-history":[{"count":3,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/posts\/3373\/revisions"}],"predecessor-version":[{"id":3382,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/posts\/3373\/revisions\/3382"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/media\/3374"}],"wp:attachment":[{"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/media?parent=3373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/categories?post=3373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/tags?post=3373"},{"taxonomy":"tmauthors","embeddable":true,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/tmauthors?post=3373"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/ultimatemedia237.com\/index.php\/wp-json\/wp\/v2\/ppma_author?post=3373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}